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Booking Policy:

Check in time starts at 2:00pm, and check out time is by 11:00am. 

 

If you'd like to check in earlier or require a late check out, please contact us ahead of time, and we will do our best
to accommodate you. Alternatively, we have a Late Check Out Service available at the time of booking for $50USD,
which will allow you to check out by 6pm and US$100 for any time up until midnight.

 

Minimum stay is 2 nights, except during High Season it is 4 nights min and Peak Season (Christmas) 5 nights.
Depending on our bookings, we might be able to accommodate you for a shorter period. Please contact us.

 

Deposit & Payment Policy:

  • To reserve your dates and guarantee your booking, we require a 50% deposit payment.

  • The balance is due 30 days before your check-in date.

  • For bookings made within 30 days of check-in, full payment will be required right away to confirm the booking


Cancellation Policy:

In the event that a guest needs to cancel a confirmed booking, the following cancellation fees will generally apply:

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  • 20% of the total rental amount will be forfeited if the cancellation is made between booking and 30 days
    before your check-in date.

  • Deposit forfeit - 100% of the deposit will be forfeited if cancelled within 29 days of arrival

  • Full Charge - Full Stay - If cancelled within 14 days of arrival
     

The applicable amount will be deducted from the deposit / money paid, and we will refund any remaining balance
to the guest.

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COVID-19
After the declaration of COVID-19 as a global pandemic by the World Health Organization, the extenuating
circumstances policy no longer applies because COVID-19 and its consequences are no longer unforeseen or
unexpected.
However we offer a flexible cancellation for bookings made during a pandemic with 100% refund minus
transaction fees in case the guest encounters:

  • flight cancellations (that are not covered by travel insurance due to force major)

  • government travel restrictions, health advisories and quarantines

  • changes to applicable law and other government mandates—like evacuation orders, border closures


The guest has the obligation to supply documentation to show the Covid related cancellation e.g. link to a

government website with the relevant announcement. 
Important: Health related cancellations, including Covid symptoms, should be covered by your travel insurance!

For any questions or concerns, please contact us at hello@silversand-villa.com


Terms & Conditions:
The major items that are relevant to any regular booking are shown above. This way we don't bore you with
industry standard fine print..  For the detailed account of our policies and house rules, please click here.

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