Booking Policy:
Check in time is 2:00pm, and check out time is 12:00pm.
If you'd like to check in earlier or require a late check out, please contact us ahead of time, and we will do our best to accommodate you, depending our our availability. Alternatively, we have a Late Check Out Service available at the time of booking for $50USD, which will allow you to check out by 6pm and US$100 for any time up until midnight.
Minimum stay is 2-3 nights, except during High Season, when the minimum night stay is 4-5 nights.
Depending on our bookings, we might be able to accommodate you for a shorter period. Please contact us.
Deposit Policy:
To confirm a booking, we require a 50% deposit. The final, full payment will be due 30 days prior to arrival date.
For bookings made within 30 days of check-in, full payment will be required to confirm the booking.
Payment for all incidentals incurred during your stay must be paid in cash (Indonesian Rupiah) upon departure.
Cancellation Policy:
In the event that a guest needs to cancel a confirmed booking, the following cancellation fees will generally apply:
-
10% of the total rental amount - If cancelled more than 60 days before start of the rental period
-
20% of the total rental amount will be forfeited if the cancellation is made between 31 and 60 days before start
of the rental period -
Deposit forfeit - 50% of total rental amount / 100% of Deposit will be forfeited if cancelled within 30 days of arrival
-
Full Charge - Full Stay - If cancelled within 14 days of arrival
The applicable amount will be deducted from the deposit / money paid, and we will refund any remaining balance to the guest.
For any questions or concerns, please contact us at hello@silversand-villa.com
Terms & Conditions:
For detailed terms & conditions of our booking policies and house rules, please click here.